Terms, Conditions & Subscription Information – Face & Tape
General
Welcome to Face & Tape. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
Products & Orders
All products listed on our site are subject to availability. We reserve the right to discontinue any product at any time. Orders may be declined or cancelled if we are unable to process payment, fulfill stock, or detect fraudulent activity.
Pricing
All prices are listed in EUR unless otherwise noted. We reserve the right to change pricing at any time without prior notice. Shipping and applicable taxes will be calculated at checkout.
Payments
We accept major credit cards, Apple Pay, PayPal, and other secure payment methods. Payment must be made in full at the time of order.
Subscriptions
Face & Tape offers a subscription option so you can receive the product automatically and never run out. By subscribing, you agree to the terms below.
- Plans: Monthly plan at £29.99, billed every month; or 3-month plan at £59.97, billed every 3 months (3 months for the price of 2).
- Recurring billing: Your subscription renews automatically at the price and interval of your chosen plan, using your selected payment method, until you cancel. Your plan and price are shown clearly at checkout before you confirm.
- Authorisation: By starting a subscription, you authorise us to charge your payment method for each recurring order.
- Managing & cancelling: You can manage or cancel your subscription at any time via this link.
- Same-day fulfilment: Orders are fulfilled the same day, before 23:59. To change or cancel an order, you must do so before 23:59 on the same day the order is placed or renews. Once an order has been fulfilled, it can no longer be cancelled and follows our standard Return Policy.
- Price changes: We may change subscription pricing. We will notify active subscribers in advance, and any change will only apply to orders placed after the notice period.
- Failed payments: If a recurring payment fails, we may retry the charge or pause your subscription until payment is successful.
Cancelling a subscription is as easy as signing up for one. Your statutory right of withdrawal on your first order remains unaffected — see our Return Policy.
Shipping
Please refer to our Shipping Policy for information on processing times, delivery estimates, and carriers.
Returns
Our return policy can be found on our Return Policy page. By making a purchase, you acknowledge and agree to those terms.
Intellectual Property
All content on this site — including images, text, logos, videos, and graphics — is the property of Face & Tape and protected by intellectual property laws. You may not use, reproduce, or distribute any content without written permission.
Privacy
We value your privacy. Our data practices are outlined in our Privacy Policy. By using our site, you consent to the collection and use of your information as described.
Limitation of Liability
Face & Tape is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Our total liability is limited to the amount paid for your order.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the Dutch courts.
Contact
If you have any questions about these Terms & Conditions, please contact us at contact@faceandtape.com.